Before you travel

What happens if I can’t locate my driver?

If you can’t find your driver at the airport then please call +44 7534 801 436 and we will contact your driver.  In the meantime. please go to the Hub & Co cafe in arrivals and we will let your driver know to come find you there.

For departure transfers, please wait an extra 10 minutes after your scheduled pickup time.  If your driver still hasn’t arrived then please contact us on +44 7534 801 436 .



Where will I meet the driver when I arrive?

When you arrive, your transfer driver will meet you in the arrivals hall, with your name on a board (unless we advise otherwise).  To cater for all airport transfer days and times, we sometimes work with trusted partners who may have a different meeting point.  If this is the case, we will inform you in advance.  If you can’t find your driver then please contact +44 7534 801 436 and make your way to the Hub & Co cafe in arrivals.